AnsweredAssumed Answered

ATI Mobility Radeon HD 5650 win 7 black screen

Question asked by marmyte on Apr 27, 2020
Latest reply on May 3, 2020 by kingfish

Hi all, 

This is my first post. I was recently playing ETS 2 and my system crashed out and froze on me. The only thing to do was to to hold done the power button to turn off the system - upon restarting I got a BSOD. I tried system repair and also a system restore - but nothing was available. I started the laptop in safe mode and did a backup, I have re-installed win 7 64bit professional back onto my laptop and installed all the driver from the Acer support site (as before). I am having problems with my display adapters. 


I have a ATI Mobility Radeon HD 5650 1GB card and an intel HD graphics driver.


I cannot get them to work properly together without win 7 booting up into a black screen. At the moment I have disabled the graphics card so that it boots up into 1920 x 1080. I am installing drivers from Acer support page and they don't seem to work anymore. I understand that my laptop is old, but she's good when working properly.


It's an Acer 8943g


Can somebody please try and help me to sort this out.


By the way - is there a utility that i can run and maybe share the results with you to help this get resolved?