isal

RX 5700XT - Frequent black screen at full resolution on 3440x1440

Discussion created by isal on Apr 26, 2020
Latest reply on Apr 27, 2020 by noko

I have been having this issue since i purchased the card. On almost every game I encounter frequent black screens that will last for a second or so and then go back to normal. No error messages, just the brief black screen every 30-45 seconds. It only happens when in full screen mode on 3440 x 1440 21:9. If I play in windowed mode at that resolution it is fine.I have run through the common trouble shooting suggestions on these forums (turning off hardware acceleration/disabling enhanced sync/disabling freesync/disabling XMP etc.) and nothing. It has been happening on multiple different drivers. I also just changed out my motherboard and CPU and it is still happening.

 

Close to giving up and just RMAing the card.

 

GPU: XFX RX5700XT THICC III Ultra 

Desktop

OS: Windows 10

Driver Version: 20.4.2

Display Devices: Sceptre C 35 3440 x 1440 100hz freesync 

Motherboard: Aorus Z390 Pro Bios Version: F11

CPU: I7 9700KF

PSU: Thermaltake 700W

RAM; 16GB 3200 MHZ

 

 

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