AnsweredAssumed Answered

RX 5700 Code 43 on 19.12.1 to 20.4.2

Question asked by tgstine on Apr 24, 2020
Latest reply on Apr 26, 2020 by hanzy

Model: XFX RX 5700 (RX-RX57XL8M v1.0)

Installing any Radeon Software version above 19.11.3 results in the following error found in device manager:

Windows has stopped this device because it has reported problems. (Code 43)

I have tested this with every iteration of driver up to 20.4.2. Versions 19.11.3 and before work without issue. I have tried the factory reset option during driver installation, uninstalling the software completely, and using DDU to remove the display drivers entirely. The fan will typically ramp up and stay at a high RPM when the driver has failed.