HDD lost after wake up from sleeping

Discussion created by jodison1994 on Apr 24, 2020
Latest reply on Apr 26, 2020 by jodison1994

Hello there!! It is my first time to use an AMD platform and I am impressed by its high performance while comparing with Intel platform with similar price. However, there is something wrong with my PC. When I wake up my PC from sleeping mode, my 10T HDD will disappear. And these are my disk management site before and after its sleeping mode:

before sleeping

wake up from sleep

As you can see, the disk 2, or the 10T HDD disappears. I have asked some of my friends about this problem, and they said it is the common side effect for an AMD platform after wake it up. Also, I have asked Microsoft about it, their engineer said maybe my HDD have some problems. I have no idea about how to solve it. My system information is attached below. I am fully appreciate for any assistance.