AnsweredAssumed Answered

cannot record

Question asked by jenggotmbe on Apr 18, 2020

AMD Graphics Card
Radeon R7 200 Series

 

Operating System
Windows 10 64bit

 

Driver version installed
Radeon Software 20.4.1

 

Display Devices
Samsmsung LCD TV 40" - HDMI Cable

 

Motherboard + Bios Revision
AsRock H110M-HDV Bios American Megatrends 7/10/16

 

CPU/APU
Processor Intel(R) Pentium(R) CPU G4560 @ 3.50GHz, 3500 Mhz, 2 Core(s), 4 Logical Processor(s)

 

Power Supply Unit Make, Model & Wattage
Unknown

 

RAM
8GB

 

Issue:

CANNOT SCREEN RECORD
1. Gamebar Says "sorry this pc doesn't meet the hardware requirements for recording clips"
2. So I Tried Radeon Records results Files only 1 kb, cannot be played
3. in Radeon software Settings>General>Video Encoding Type ---> Empty, cannot be changed (might be the culprit?, screenshot  attached)

What should I do ?

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