AnsweredAssumed Answered

Game can't detect my second video card with latest drivers(ver 20.4.1)

Question asked by su37gl on Apr 14, 2020

After upgraded latest Radeon software version 20.4.1 for my dell gaming laptop Inspiron 15-5576, the game can't detect second GPU(RX560). it is always running with integrated video card(R5). The RX560 seems to been unused while gaming is running with very low FPS.

Please can anyone guide me how to activate second GPU when play a game, thanks a lots.

 

GPU1 - AMD Radeon R5 Graphics - 主显示器/集成/可切换
VRAM1 - 512 MB - DDR4 1200 MHz
Graphics Card Manufacturer - Powered by AMD
Graphics Chipset - AMD Radeon R5 Graphics
Device ID - 9874
Vendor ID - 1002
SubSystem ID - 07E2
SubSystem Vendor ID - 1028
Revision ID - CE
Bus Type - PCI
Current Bus Settings - PCI
BIOS Version - 015.048.000.070
BIOS Part Number - 113-C75100-031
BIOS Date - 2016/09/13 06:01
Usable Memory Size - 512 MB
Memory Type - DDR4
Memory Clock - 1200 MHz
Core Clock - 800 MHz
Total Memory Bandwidth - 38 GByte/s
Memory Bit Rate - 2.40 Gbps
2D Driver File Path - /REGISTRY/MACHINE/SYSTEM/CurrentControlSet/Control/Class/{4d36e968-e325-11ce-bfc1-08002be10318}/0000
OpenGL® API Version - 4.6
OpenCL™ API Version - 2.0

 

GPU2 - Radeon(TM) RX 560 Graphics - 独立/可切换
VRAM2 - 4096 MB - GDDR5 1500 MHz
Graphics Card Manufacturer - Powered by AMD
Graphics Chipset - Radeon(TM) RX 560 Graphics
Device ID - 67EF
Vendor ID - 1002
SubSystem ID - 07E2
SubSystem Vendor ID - 1028
Revision ID - C5
Bus Type - PCI Express 3.0
Current Bus Settings - PCI Express 3.0 x8
BIOS Version - 015.050.000.000
BIOS Part Number - SWBRT01017.001
BIOS Date - 2016/10/18 23:38
Usable Memory Size - 4096 MB
Memory Type - GDDR5
Memory Clock - 1500 MHz
Core Clock - 1053 MHz
Total Memory Bandwidth - 96 GByte/s
Memory Bit Rate - 6.00 Gbps
2D Driver File Path - /REGISTRY/MACHINE/SYSTEM/CurrentControlSet/Control/Class/{4d36e968-e325-11ce-bfc1-08002be10318}/0001
OpenGL® API Version - 4.6
OpenCL™ API Version - 2.0

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