AnsweredAssumed Answered

PC freezes randomly Ryzen 5 3400G APU

Question asked by aboona777 on Apr 12, 2020

Hi,

recently my PC has been freezing randomly, happened 3 times in the last 3 months, mostly while on youtube or another streaming site. Then only hard shutdown would work.

In the event viewer, under System, the following caught my eye around each time the system froze, though I cannot conclusively state that it was the last event before the freezing.

Level: Warning

Source: Display

Event ID: 4101

Display driver amdkmdap stopped responding and has successfully recovered.

 

Although it is a warning only, not error or critical, and says successfully recovered, I've seen this Warning 4 times in logs, 3 of which were around a freezing case. 

It may well be a coincidence, but I'd appreciate any feedback.

 

PC Specs:

AMD Ryzen 5 3400G

Gigabyte B450 I Aorus Pro Wifi

Corsair Vengeance LPX 32GB (2x16GB) DDR4 DRAM 3200MHz C16

Windows 10 Pro updated to the latest

Radeon Software updated to the latest

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