pdimitriosgr

Issues With AMD Radeon RX 580 8GB graphics card

Discussion created by pdimitriosgr on Apr 9, 2020
Latest reply on Apr 11, 2020 by shoesfx

Describe your system:

  • AMD Graphics Card
    • XFX Pine Group Inc. Radeon RX 580 8Gb Series
  • Desktop or Laptop System
    • pc
  • Operating System
    • E.g. Windows 10 64bit
  • Driver version installed
    • Software Version - 2020.0401.1512.27368
      Driver Version - 19.50.29.20-200401a-353575E-RadeonSoftwareAdrenalin2020
      Provider - Advanced Micro Devices, Inc.
      2D Driver Version - 8.1.1.1634
      Direct3D® Version - 9.14.10.01432
      OpenGL® Version - 26.20.11000.13587
      AMD Audio Driver Version - 10.0.1.12
      Vulkan™ Driver Version - 2.0.137
      Vulkan™ API Version - 1.2.133
  • Display Devices
    •  Samsung LC27JG50QQUXEN 2560x1440 @144Hz Active HDMI to HDMI adapter
  • Motherboard  + Bios Revision 11/13/2019
    •  ASUS PRIME B450M-A  Bios Version 2006
  • CPU/APU
    • AMD RYZEN 5 2600
  • Power Supply Unit  Make, Model & Wattage
    • E.g. Thermaltake TR2 700W Gold
  • RAM
    • Amount of memory installed; e.g. 16GB

Hello, I bought a new AMD Radeon RX 580 8GB graphics card three months ago and I’ve been facing some problems with it. More specifically, when I play games the screen goes black for a couple of seconds (that happens when I don’t play games as well, but more rarely), on other games a play as normal for 3-4 minutes and then the game lags and just shuts. On some other games, in some cases, the graphics lag. The games I play are League of Legends, Lineage 2, Terra, Riders of Icarus, Dissidia Final Fantasy NT Free Edition (last versions with high graphics and 2560x1440px  resolution). I’ve done a clean installation of Windows, installed the latest drivers, but the problems continue to happen. I also tried the solution being given here: https://community.amd.com/thread/232643 ; there was a slight improvement but it still lags. I have recorded a video of a game that lags for you to watch it https://www.youtube.com/watch?v=0m3jmQnhB2w&t=161s . Please help me find a solution. Thank you in advance.

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