RX 5700 XT crashes randomly

Discussion created by yossik on Apr 9, 2020
Latest reply on Apr 11, 2020 by christiang



I have just bought Sapphire Pulse RX 5700 XT and I have random crashes in the games. Sometimes it is after 20 minutes sometimes it is later. Sometimes the dwm.exe survives sometimes not and I have to do hard restart.


The issue is: "amdkmdap driver stopped working"


I have tested in several games and it happens in all of them randomly. The problem seems to be driver/sofware related but it is hard to be reproduced on demand.


Why is no one from AMD addressing this issue? I'm willing to be as much helpful as I can with regards logging the issue and giving feedback to AMD tech. This issue is affecting lot of people and still is not addressed?


My setup:

Adrenalin 20.2.2
Freesync running on 144 Mhz 24GM79G Freesync monitor (set to 120 Mhz)
Clean Windows 10 Pro installation
Sufficient PSU
Stock clocks and voltage


Best Regards

Ladislav Forman