xyntan

System restarts with Ryzen 9 3900X / Gigabyte Aorus Elite X570

Discussion created by xyntan on Apr 9, 2020
Latest reply on Apr 9, 2020 by pasqudis

Hey everyone,

about a month ago I upgraded my PC - new CPU, new board, new cooler (old Intel CPU got extremly hot..). I assembled everything, set the BIOS correctly (after a BIOS update, I left the whole voltage settings etc. on AUTO..) and reinstalled Windows, installed all drivers, etc. 

The system worked for about a week, then out of a sudden the computer just went off, everything went dark, and restartet automatically a few seconds after. 

The problem occurs in normal booted os and in the safe mode, usually after 5-10 minutes, while gaming, surfing in the internet, doing nothing...

The eventviewer shows following message "kernel power error id 41 category 63 critical"

 

Here a list of my hardware:

Case: be quiet! Dark Base 900 (3 preinstalled air coolers, with cooler control)
Mainboard: MSI MPG X570 GAMING PLUS AMD X570 So.AM4 (already exchanged with a Gigabyte Aorus Elite X570)
CPU: AMD Ryzen 9 3900X 12x 3.8GHz
CPU cooler: be quiet! Dark Rock 4 Pro
RAM: 16GB (2x 8192MB) G.Skill RipJaws V DDR4-3200 DIMM CL16-18-18-38
PSU: 600W be quiet! Straight Power 10 CM Modular 80+ Gold
GPU: ASUS GeForce GTX 1080ti Strix OC 11GB GDDR5X
256GB Samsung SM961 M.2 2280 (MZVPW256HEGL-00000)
1TB Samsung 970 EVO M.2 2280 (MZ-V7E1T0BW)
and a 2TB hdd for pics, vids, etc.

 

 

I tried the following steps:

- BIOS Update

- BIOS Reset (the whole voltage settings are set on AUTO)

- RAM exchanged

- PSU exchanged

- GraKa exchanged

- Used the power pins to start my pc, to exclude the front panel as an error

- Mainboard (MSI Board), CPU, cooler tested in the case of my wife

- reinstalled windows on all drives

- Mainboard exchanged (new Aorus Elite Board)

- BIOS update etc. with new board

 

 

In my opinion, the only component that could possibly still have a defect is the CPU, or am I missing something?

The rest of the components work in another PC, the only thing I haven't testet is the CPU cooler. But does a CPU cooler cause such a behavior?

Does anyone have another idea?

 

 

Thanks,

Xyntan

 

Sorry for my bad english, I hope it's still understandable

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