wjy4

RX 5700 XT

Discussion created by wjy4 on Apr 4, 2020
Latest reply on Apr 6, 2020 by warsun

i have download all the driver for RX 5700 XT, but my computer is forzen and restart every time i use computer, then i look at the windows logs, there is bugcheck that cause the reboot of the computer, and i found out is becasue 

 

 

This was probably caused by the following module: Unknown (0x0000000000000003)
Bugcheck code: 0x116 (0xFFFF9A0B23187050, 0xFFFFF8064AB10818, 0xFFFFFFFFC0000001, 0x3)
Error: VIDEO_TDR_ERROR
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error.
Google query: VIDEO_TDR_ERROR

 

it suggesting me looking for the updates for AMD graphic card, so i dont know what should i do, is a brand new computer .

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