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RX Vega constantly blackscreen

Question asked by kirihigo on Apr 4, 2020
Latest reply on Apr 6, 2020 by kirihigo

Hey everyone I am using the RX Vega 56 Sapphire Nitro+ and latetly it always crashes when playing games.

This problem came out nowhere but happened after I updated driver to 20.2.2 and later. 

Of course I rolled back with DDU to an older driver (19.12.1) which worked in the past but now any driver shows this behavior.

 

1. I play a game for like 30 min.

2. Blackscreen appears -> Monitor lose signal but sound is still there.

3. Have to restart my pc.

 

Last year I had the same issue but back then it was my PSU which was the problem where one contact of the PCI-E was literally melted inside the PSU.

Therefore I checked my PSU and all cables which looks okay, updated BIOS and clean installed Windows but nothing seems to help?

 

Does anyone experience the same issue? I looked to the driver notes of 20.4.1 and there was multiple times mentioned that there occurs black screens but if its only the driver why didn't a rollback to an older driver help?

 

Note: In the reliability center of windows I found ''APPCRASH'' of the Radeonsoftware. (more in the picture below)

 

My system specs:

X470 Gaming Plus

Vega 56 Sapphire Nito+

Ryzen 2600x

PSU: Enermax Platimax D.F 750W

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