AnsweredAssumed Answered

Black screen while updating drivers

Question asked by thorpheus on Mar 31, 2020
Latest reply on Apr 19, 2020 by thorpheus

Been trying to get my driver updated for the last few weeks but everytime it gets to around 70% I get a black screen and have to boot into safe mode and uninstall the driver. I've seen a few other posts about it while looking for a solution and so far none of them seem to work. I think I may need a new card but I'm trying everything I can to get it working before I buy one. 

 

Operating System
Windows 10 Pro 64-bit
CPU
AMD FX-8350 38 °C
Vishera 32nm Technology
RAM
16.0GB Single-Channel DDR3 @ 669MHz (9-9-9-24)
Motherboard
Gigabyte Technology Co. Ltd. GA-990FX-GAMING (CPU 1) 38 °C
Graphics
ASUS VW199 (1024x768@64Hz)
ATI AMD Radeon HD 7700 Series (Sapphire/PCPartner)
Storage
931GB Seagate ST1000VX000-1CU162 (SATA ) 33 °C
111GB ZOTAC ZTSSD-A4P-120G (SATA (SSD)) 30 °C
Optical Drives
No optical disk drives detected
Audio
AMD High Definition Audio Device

Outcomes