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Installed "AMD Ryzen Master" - Nothing happened.

Question asked by lupusn on Mar 27, 2020
Latest reply on Mar 31, 2020 by lupusn

Hello, I've just installed this driver for my 3600X and when it finished there was a button saying to open it, I clicked it but nothing happened. I can't seem to find it in the windows menu either. Tried searching through the search section and all I got is "AMD_RyzenMaster.txt" and when I scroll to the bottom of the file I see this:


MSI (s) (CC:0C) [21:50:44:364]: Note: 1: 1708
MSI (s) (CC:0C) [21:50:44:364]: Product: AMD Ryzen Master -- Installation operation failed.

 

MSI (s) (CC:0C) [21:50:44:365]: Windows Installer installed the product. Product Name: AMD Ryzen Master. Product Version: 2.1.1.1472. Product Language: 1033. Manufacturer: Advanced Micro Devices, Inc.. Installation success or error status: 1603.

 

MSI (s) (CC:0C) [21:50:44:365]: Attempting to delete file C:\Windows\Installer\200539.mst
MSI (s) (CC:0C) [21:50:44:371]: Deferring clean up of packages/files, if any exist
MSI (s) (CC:0C) [21:50:44:371]: Attempting to delete file C:\Windows\Installer\200539.mst
MSI (s) (CC:0C) [21:50:44:371]: Unable to delete the file outside of the engine. LastError = 2
MSI (s) (CC:0C) [21:50:44:371]: MainEngineThread is returning 1603
MSI (s) (CC:4C) [21:50:44:371]: No System Restore sequence number for this installation.
=== Logging stopped: 27.3.2020 г.  21:50:44 ===
MSI (s) (CC:4C) [21:50:44:373]: User policy value 'DisableRollback' is 0
MSI (s) (CC:4C) [21:50:44:373]: Machine policy value 'DisableRollback' is 0
MSI (s) (CC:4C) [21:50:44:373]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (CC:4C) [21:50:44:373]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (CC:4C) [21:50:44:373]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (CC:4C) [21:50:44:373]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
MSI (s) (CC:4C) [21:50:44:374]: Destroying RemoteAPI object.
MSI (s) (CC:00) [21:50:44:374]: Custom Action Manager thread ending.
MSI (c) (1C:A0) [21:50:44:376]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
MSI (c) (1C:A0) [21:50:44:377]: MainEngineThread is returning 1603
=== Verbose logging stopped: 27.3.2020 г.  21:50:44 ===

 

The full log is in the attachment.

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