5600xt blue screen

Discussion created by slamory on Mar 27, 2020
Latest reply on May 30, 2020 by mickeekung
errorGood evening. I recently purchased an MSI Radeon Rx5600Xt Gaming x 6gb oc and after installing the
drivers 20.2.2 and the new 20.3.1 my pc is always giving blue screen on the desktop. The error is as follows Video_tdr_Failure
atikmpag.sys 032720-8671-01.dmp 3/27/2020 9:00:24 PM
0x00000116 ffffdb87`642d0010 fffff806`58a10818 ffffffff`c0000001 00000000`00000003
dxgkrnl.sys dxgkrnl.sys + 243cd5 x64 ntoskrnl.exe + 1 Minidump \
032720-8671-01.dmp 12 15 18362 1,263,116 3/27/2020 9:01:54 PM 11:11:58 PM My PC has the following hardware
Processor:AMD Ryzen 5 1600
Memory:Gskill Trident z 16gb 3200mhz Motherboard:Asus Crosshair VI hero Wifi Power supply:Corsair Rm750x Graphics card:Msi Radeon Rx 5600xt Gaming x 6Gb oc Which is already becoming a little irritating. It will be possible to verify this situation Thanks
Best regards Marco Gonçalves