AnsweredAssumed Answered

DOES MY ASUS REALLY HAVE HD 8500M, R5 M420, OR ANY GPU?

Question asked by mfurkanozata on Mar 27, 2020
Latest reply on Mar 28, 2020 by kingfish

My computer has AMD A9-9410 7TH GEN, AMD RADEON R5 M420 2GB GPU, AMD RADEON R5 GRAPHICS AS EMBEDED GPU WITH CPU, AND 12GB RAM. THE ONLY PROBLEM IS THAT THE R5 M420 SEEMS AS IF IT IS AMD RADEON HD 8500M AND HAS NO PERFORMANCE WHILE EVEN IT IS WORKING AT THE HIGH PERFORMANCE LEVEL (FROM GRAPH SETTINGS ON WINDOWS 10). I TRIED ALL THE SUGGESTIONS ON THE WEB.
1-I REMOVED THE ALL GPU DRIVER BY USING DDU ON SAFE MODE AND THEN SET UP THE SUGGESTED DRIVERS (ACTUALLY ALL DRIVERS ON THE WEB :D)(BY HARDWARE IDENTITY AND OFFICIAL AMD WEBSITE)
2-I ALSO USED THE DRIVER THAT OBTAINED FROM ASUS WEBSITE
3-THE GPU2(R5 M420 OR HD 8500M) HAS A TEMPERATURE OVER 50 CELSIUS
4-I TRIED TO INSTALL DRIVER BY USING WINDOWS DISKET PANEL BUT I COULD NOT FIND THE CORRECT DRIVER.(HOWEVER, I TRIED IT AGAIN BY INSTALLING THE CLOSE ONES LIKE 'R5 420')
5-THE AIDA64 WAS USED. THERE IS NO ADITIONAL INFO.
IN A WORD,
MY PC HAS A SECOND GPU, BUT I CANNOT USE IT SINCE THE DAY I BOUGHT. PLEASE HELP ME!

 

EDIT: I ORDERED AN eGPU AND PCI-E EXPRESS ADAPTER TO BETTER PERFORMANCE WITH SOLIDWORKS 2014. IF I CANNOT FIX THIS, I WILL USE THE eGPU.

Outcomes