I recently upgraded to a Sapphire Pulse 5700XT. I used DDU before upgrading and am running the Driver Version
19.50.29.15-200317a1-353065E-RadeonSoftwareAdrenalin2020. I haven't experienced any notable issues in games, but I have experienced a full system lock-up while on the desktop. This occurs several times per day. The display remains displaying the image but no input changes anything and the system eventually reboots itself.
I've attached the memory dump file from one of these crashes. It's been GZipped and split into 40MB chunks so I can attach it here. I'll also list the bugcheck information from WinDbg below:
Loading Dump File
Kernel Bitmap Dump File: Kernel address space is available, User address space may not be available.
Symbol search path is: srv*
Executable search path is:
Windows 10 Kernel Version 18362 MP (16 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 18362.1.amd64fre.19h1_release.190318-1202
Machine Name:
Kernel base = 0xfffff801`7ae00000 PsLoadedModuleList = 0xfffff801`7b248150
Debug session time: Thu Mar 26 10:37:56.411 2020 (UTC - 5:00)
System Uptime: 0 days 0:16:31.109
Loading Kernel Symbols
...............................................................
................................................................
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Loading User Symbols
Loading unloaded module list
.................
For analysis of this file, run !analyze -v
6: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: ffffc78f4c97f010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff8018aec0818, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc0000001, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000003, Optional internal context dependent data.
Debugging Details:
------------------
KEY_VALUES_STRING: 1
PROCESSES_ANALYSIS: 1
SERVICE_ANALYSIS: 1
STACKHASH_ANALYSIS: 1
TIMELINE_ANALYSIS: 1
DUMP_CLASS: 1
DUMP_QUALIFIER: 401
BUILD_VERSION_STRING: 18362.1.amd64fre.19h1_release.190318-1202
SYSTEM_MANUFACTURER: Micro-Star International Co., Ltd
SYSTEM_PRODUCT_NAME: MS-7C02
SYSTEM_SKU: To be filled by O.E.M.
SYSTEM_VERSION: 1.0
BIOS_VENDOR: American Megatrends Inc.
BIOS_VERSION: 1.A0
BIOS_DATE: 07/22/2019
BASEBOARD_MANUFACTURER: Micro-Star International Co., Ltd
BASEBOARD_PRODUCT: B450 TOMAHAWK (MS-7C02)
BASEBOARD_VERSION: 1.0
DUMP_TYPE: 1
BUGCHECK_P1: ffffc78f4c97f010
BUGCHECK_P2: fffff8018aec0818
BUGCHECK_P3: ffffffffc0000001
BUGCHECK_P4: 3
FAULTING_IP:
atikmpag+10818
fffff801`8aec0818 48895c2408 mov qword ptr [rsp+8],rbx
DEFAULT_BUCKET_ID: GRAPHICS_DRIVER_TDR_FAULT
CPU_COUNT: 10
CPU_MHZ: e10
CPU_VENDOR: AuthenticAMD
CPU_FAMILY: 17
CPU_MODEL: 1
CPU_STEPPING: 1
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXNTFS: 1 (!blackboxntfs)
BLACKBOXPNP: 1 (!blackboxpnp)
BLACKBOXWINLOGON: 1
BUGCHECK_STR: 0x116
PROCESS_NAME: System
CURRENT_IRQL: 0
ANALYSIS_SESSION_HOST: MATFAT
ANALYSIS_SESSION_TIME: 03-26-2020 11:06:28.0095
ANALYSIS_VERSION: 10.0.18362.1 amd64fre
STACK_TEXT:
fffff081`75379a08 fffff801`8a24fe5a : 00000000`00000116 ffffc78f`4c97f010 fffff801`8aec0818 ffffffff`c0000001 : nt!KeBugCheckEx
fffff081`75379a10 fffff801`8a1ff33b : fffff801`8aec0818 ffffc78f`3c26c000 ffffc78f`3c26c0d8 00000000`00000000 : dxgkrnl!TdrBugcheckOnTimeout+0xfe
fffff081`75379a50 fffff801`8a1ffe26 : ffffc78f`3c260100 00000000`00000200 ffffc78f`3c26c000 ffffc78f`3c26c9e0 : dxgkrnl!DXGADAPTER::PrepareToReset+0x1a3
fffff081`75379aa0 fffff801`8a24f595 : 00000000`00000100 00000000`00000000 00000000`00000000 ffffc78f`416a0080 : dxgkrnl!DXGADAPTER::Reset+0x276
fffff081`75379b10 fffff801`8a24f6f7 : 00000000`00000200 fffff801`8008f1b0 ffffc78f`1bc89a20 fffff801`801287b0 : dxgkrnl!TdrResetFromTimeout+0x15
fffff081`75379b40 fffff801`7aef43c5 : ffffc78f`416a0080 fffff801`8a24f6d0 ffffc78f`1bc89a20 fffff801`8008f1b0 : dxgkrnl!TdrResetFromTimeoutWorkItem+0x27
fffff081`75379b70 fffff801`7ae6bce5 : ffffc78f`416a0080 00000000`00000080 ffffc78f`1bcae040 00000067`bcbbbdff : nt!ExpWorkerThread+0x105
fffff081`75379c10 fffff801`7afc99ca : ffff8201`17aa5180 ffffc78f`416a0080 fffff801`7ae6bc90 00000000`00000000 : nt!PspSystemThreadStartup+0x55
fffff081`75379c60 00000000`00000000 : fffff081`7537a000 fffff081`75374000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x2a
THREAD_SHA1_HASH_MOD_FUNC: 3aa6aac2005fb728aff349df2b5f504893184b97
THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 128ad2b55d114f651d56e094ba5b87a5fe2e3b3e
THREAD_SHA1_HASH_MOD: 3225689ea8bf23dca00cdfd517975e0703e07271
FOLLOWUP_IP:
atikmpag+10818
fffff801`8aec0818 48895c2408 mov qword ptr [rsp+8],rbx
FAULT_INSTR_CODE: 245c8948
SYMBOL_NAME: atikmpag+10818
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: atikmpag
IMAGE_NAME: atikmpag.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 5e713ad8
IMAGE_VERSION: 26.20.15029.15007
STACK_COMMAND: .thread ; .cxr ; kb
FAILURE_BUCKET_ID: 0x116_IMAGE_atikmpag.sys
BUCKET_ID: 0x116_IMAGE_atikmpag.sys
PRIMARY_PROBLEM_CLASS: 0x116_IMAGE_atikmpag.sys
TARGET_TIME: 2020-03-26T15:37:56.000Z
OSBUILD: 18362
OSSERVICEPACK: 0
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
SUITE_MASK: 272
PRODUCT_TYPE: 1
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS
OS_LOCALE:
USER_LCID: 0
OSBUILD_TIMESTAMP: unknown_date
BUILDDATESTAMP_STR: 190318-1202
BUILDLAB_STR: 19h1_release
BUILDOSVER_STR: 10.0.18362.1.amd64fre.19h1_release.190318-1202
ANALYSIS_SESSION_ELAPSED_TIME: 5765
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:0x116_image_atikmpag.sys
FAILURE_ID_HASH: {e300aa8c-6915-3f37-7957-d2e4fc30a6fd}
Followup: MachineOwner
---------
