I found that after using for a while (20 min) Substance Designer, the whole screen (not only the program) starts having artefacts. In those moments, the GPU is at 65 ºC, and if I wait until it gets cold again, usually these artefacts disappear, if I keep working, it freezes. But for any amount of decent workload (use substance painter), the computer freezes instantaneously.
My computer is:
- GPU: AMD Radeon RX 580 with 8 GB of VRAM. (According to Substance wiki, that amount of VRAM is enough for 8k resolution, but I barely can handle 2k).
- Motherboard: Asus MSA 78L-M.
- CPU: AMD FX-6300 Six-Core.
- RAM: 32 GB.
- Hard Drive: 1 TB.
- GPU Drivers: Radeon Software Adrenalin 2020 v20.2.2.
- OS: Windows 10 64-bits.
And the programs are Substance Painter 2019.2.0 and Substance Designer 2019.2.2.
I am not sure what is happening. I bought my graphic card specifically to use those programs, but it isn't working.
I read that Substance Painter isn't compatible with the following graphic cards, but I have understood that mine isn't in any of those groups:
- AMD Radeon HD 7700, R7 260, R9 290 and above.
- AMD Radeon Pro WX-2000 / Pro Duo and above.
- AMD FirePro W5000 and above.
Mine is RX, not Pro, HD, R7 nor R9.
Also, the minimum required drives for AMD required by those programs are:
- Radeon: 19.7.1
- Radeon Pro / Firepro: 18.Q4
But my drivers are v20.2.2, so it should work.
I noticed that in the Substance Painter configuration I can't enable "Hardware Support Acceleration", which is a very important characteristic to enable sparse virtual textures (something that substance use to work faster), which is also odd because it's compatible with:
- AMD FirePro & Radeon Pro (Drivers 18.9.3 or higher)
- AMD Radeon (Drivers 18.9.3 or higher)
And my GPU is AMD Radeon RX 580 with drivers 20.2.2...
I'm asking in this forum because the substance ones weren't very useful.