AnsweredAssumed Answered

Issues with HDR video playback..

Question asked by awb555 on Mar 10, 2020
Latest reply on Sep 13, 2020 by eccentric

1: When playing a HDR file on media classic using madvr (Directshow video, no other custom settings) it activates HDR on my TV but quickly goes from full screen to shrinking with tiny black bars on the left/right sides of the screen. All YouTube and Netflix also have the black bars but Windows is fullscreen. Also some SD movies have black bars and some don’t. On my 1080P monitor there is no black bars at all. (I’m not talking about top and bottom wide screen bars)

2: When using Windows HDR everything I do is in HDR even when it’s not supposed to be (HDR never goes off). When I pull up the stats for Netflix it says 1080P.

3: I've tried VLC (vanilla), MPC-BE&HC (vanilla & madvr I didn't do to much with madvr because I didn't understand it), I'm not paying $1 to play MKV files on the Movie & TV app.

Are there any players that just work?? I just want my movie files to work. Don't really care about Netflix, I use the app on my TV for that. Or is there something I'm missing in the AMD software?

Here's a photo of what happens when I play a HDR file:

Any help would be fantastic!! Thanks, Andy.

Graphics card: XFX AMD Radeon RX 570 RS 4GB XXX Edition (HDR ready)

Motherboard: ASRock Z97 Pro3

Ram: Team Zeus Blue 16GB

Processor: Intel Core i5-4690K Devil's Canyon Quad-Core 3.5 GHz

Power Supply: Thermaltake TR2 RX-850 850-Watts

TV screen: LG 49" 4K UHD Smart TV - 49UK6090PUA & a 1080P monitor