kelbim

RX 5700 XT - Display driver amdkmdap stopped responding and has successfully recovered.

Discussion created by kelbim on Mar 4, 2020
Latest reply on Mar 10, 2020 by kelbim

Hello, Today I updated my Drivers to 20.2.2 (I was using 19.11.3 previously because the game I am playing "Blade and Soul" 19.11.3 Driver version seem to work the best FPS Wise for the game, however it was causing Driver crashes and black screens, today decided to update the drivers to 20.2.2 because I saw Black Screen fixes so I thought I'll sacrifice FPS for better performance, however not only that FPS is not stable in Blade and Soul (15 FPS+ on start of the battle and then stays 25-30+, (I know the game is not perfectly optimized however, I was running the game Triple times better with R9 GPU then RX 5700 XT. but I also started to face display crashes, they do recover unlike before where it completely used to crash, Now when ever I am in a game, screen goes black for 3-5 seconds and then game gets minimized but screen recovers, I checked Event Viewer to see what problems I could find and I found this:

 

amdkmdap seem to crash every 10 or so minutes.

EDIT: Nvm, this happens way more often, just happened 4 display crashes within 3 seconds, completely unusable, will have to downgrade back :/

 

It follows with a Critical Error and then 3 warnings above.

 

Critical Error:

 

Log Name: Application
Source: Application Error
Event ID: 1000
Level: Error
User: N/A
OpCode:
Logged: 04/03/2020 09:25:44
Task Category: (100)
Keywords: Classic


Faulting application name: Radeonsoftware.exe, version: 10.1.2.1788, time stamp: 0x5e56fc17
Faulting module name: libGLESv2.dll, version: 5.13.0.0, time stamp: 0x5d2cc711
Exception code: 0xc0000005
Fault offset: 0x00000000000345c7
Faulting process ID: 0x28dc
Faulting application start time: 0x01d5f2061f0ca2dc
Faulting application path: C:\Program Files\AMD\CNext\CNext\Radeonsoftware.exe
Faulting module path: C:\Program Files\AMD\CNext\CNext\libGLESv2.dll
Report ID: 6428d522-7e3e-49ba-bd32-3ca45a903dc4
Faulting package full name:
Faulting package-relative application ID:

----------------------------------------------------------------

Warning Error:

 

Log Name: System
Source: Display
Event ID: 4101
Level: Warning
User: N/A
OpCode:
Logged: 04/03/2020 09:30:06
Task Category: None
Keywords: Classic

 

Display driver amdkmdap stopped responding and has successfully recovered.

----------------------------------------------------------------

Warning Error:

 

Log Name: System
Source: DistributedCOM
Event ID: 10016
Level: Warning
User: DESKTOP-...
OpCode: Info
Logged: 04/03/2020 09:30:07
Task Category: None
Keywords: Classic

 

The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID
{2593F8B9-4EAF-457C-B68A-50F6B8EA6B54}
and APPID
{15C20B67-12E7-4BB6-92BB-7AFF07997402}
to the user DESKTOP-T6FPFS\theke SID (S-1-5-21-4129926130-2160988393-1652842963-1001) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.

 

Warning Error:


Log Name: System
Source: Display
Event ID: 4101
Level: Warning
User: N/A
OpCode:
Logged: 04/03/2020 09:30:07
Task Category: None
Keywords: Classic

 

Display driver amdkmdap stopped responding and has successfully recovered.

 

Any way I can fix this? 

 

AMD Can you also please do some Optimization for Blade and Soul as the older Driver runs better then the new version for that game.

 

My computer specs are as follows:

 

  • Ryzen 7 2700x  (No OC)
    RX 5700 XT - Sapphire Nitro+ (No OC)
    Corsair Vengence C16 3200 MHz DDR4 (2x8 GB) (OC)
    x470 Gaming Plus
    EVGA SuperNova G3 Gold+ 650W

Outcomes