RX 5600 black screen fix

Discussion created by bumbba on Feb 28, 2020
Latest reply on Mar 9, 2020 by flamedb

Hey, I updated my OC bios for my gpu from powercolor for the red dragon version and coupled with the driver updates from amd, I've gotten black screens with hard reset everytime I start a game.

What fixed it for me was to switch to Silent version for the gpu bios with the stock bios without updating it from the powercolor website. 


Hope other people try it out, because it fixed it for me.

For now, don't update your gpu bios from the websites that increase the memory.

AMD personnel, please work this bios update with the new drivers! 


Powercolor new bios https://www.powercolor.com/download?type=1492658578&id=1579578421 these are the updated bios that I have problems with the drivers.


CPU: Intel Core i7-4770 3.40Ghz

Motherboard: Asus Z87-Pro

PSU: Corsair TW750

OS: Windows 10 64-bit

Attachement has my current information with the stock bios for the silent mode.




This gets captured in event log everytime with crash on my OC with updated bios, This is for AMD personnel


Faulting application name: Radeonsoftware.exe, version:, time stamp: 0x5e221339
Faulting module name: igdrcl64.dll, version:, time stamp: 0x57ed260c
Exception code: 0xc0000005
Fault offset: 0x000000000007a74a
Faulting process id: 0x60
Faulting application start time: 0x01d5edb0c3349a30
Faulting application path: C:\Program Files\AMD\CNext\CNext\Radeonsoftware.exe
Faulting module path: C:\WINDOWS\SYSTEM32\igdrcl64.dll
Report Id: 7e143191-4fdc-4cec-a0fe-b8e3b719b1ab
Faulting package full name:
Faulting package-relative application ID: