varkon

Max res of 1050p on 1440p monitor after installing Radeon software

Discussion created by varkon on Feb 26, 2020
Latest reply on Mar 5, 2020 by varkon

System

  • AMD Graphics Card
    • Gigabyte RX 5700 XT Gaming OC
  • Desktop or Laptop System
    • Desktop
  • Operating System
    • Windows 10 Enterprise 64bit
  • Driver version installed
    • Adrenalin 2020 Edition 20.1.3 (WHQL)
  • Display Devices
    • AOC Q3279VWFD8 (1440p @ 75Hz)
  • Motherboard + Bios Revision
    • MSI B450M Mortar Max BIOS version 7B89v26
  • CPU/APU
    • AMD Ryzen R5 3600X
  • Power Supply Unit  Make, Model & Wattage
    • Corsair RM750X 750W Plus Gold
  • RAM
    • 16GB

Problem

The first time I installed the Radeon drivers on the system, it was fine. At some point I decided to remove the (same) drivers, and re-install them. Now, the maximum resolution with Radeon software is up to 1050p @ 60Hz. The option to either increase resolution to 1440p or refresh rate to 75Hz is gone. I can now only get back to 1440p (but still at 60Hz) by uninstalling the Radeon drivers and using the Windows built-in display driver.

 

I have even tried DDU running in Windows safe mode, but the PC still returns to a 1050p @60Hz resolution as soon as the aforementioned Radeon drivers are re-installed.

 

Is there something else I could do? I would much appreciate any help available.

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