AnsweredAssumed Answered

Problem with ryzen 5 3550H - lags / performance issue

Question asked by kwiatek on Feb 24, 2020
Latest reply on Aug 8, 2020 by the_sage13
Product: HP Pavilion Gaming - 15-Ec0002nw
Operating System: Microsoft Windows 10 Home (64-Bit) 1909

PROBLEM: Newest amd driver cause lags and crash on chrome / local video / drop of performance  BUT no issues in games

On official website HP drivers for this model is only AMD graphics drivers for win 10 ver 1903. Current windows version is 1909.
Only solution for people for now is to download old windows install AMD driver and then update windows.
If You do that then You will never have problem performance issue BUT! You cannot update amd driver if You do that all problems with performance will comeback (lags on video, lags on chrome, lags on almost everything but not in games).
Driver is old and its only for version 1903 when You upload new OEM driver?...
Also, after update we have new bug! On current AMD oem driver for windows 1903 You cannot play games that use VULCAN API If You try that You will have an info that cannot find graphic card using vulcan API. 
SOO what to do ? You can update AMD Driver for newest and now You can play that games But You will have back all problems with lags on chrome and video etc.

link to official support