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Monster Hunter World: Iceborne Issues (February 2020)

Question asked by cybergamez on Feb 20, 2020
Latest reply on Aug 1, 2020 by bampi

I've had this issue since I got a Radeon RX 5700 XT graphics card from AMD a few weeks to a month ago, where my Monster Hunter World: Iceborne will crash the GPU with the err12 message or the HDMI connection to my TV will flat out lose connection and won't return any video (my HDMI cable is brand new for a 4k or lower TV), requiring me to perform a full reboot of the computer. Sometimes I can play for hours on the highest graphics and the crash will happen, or I could just be idle for three minutes in a map or base where it promptly crashes. Keep in mind that any other powerful game I play will be perfectly fine (for example, A Plague Tale Innocence), except for Monster Hunter World: Iceborne.


I've looked up everything I can about how to fix it and I can't figure it out and it's incredibly frustrating to the point I want to return my card to AMD and never buy a graphics card from the company again. What adds to the wound is the supposed 'fix' to the Adrenalin driver towards Iceborne in the 20.1.1 version that doesn't feel fixed.


My Specs:

GPU - Radeon RX 5700 XT

CPU - AMD Ryzen 7 2700X 3.7 GHz 8-Core Processor

PSU - Corsair RM (2019) 750 W 80+ Gold Certified Fully Modular ATX Power Supply

Motherboard - MSI B450 TOMAHAWK ATX AM4 Motherboard

Memory - Corsair Vengeance LPX 16 GB (2 x 8 GB) DDR4-3000 Memory

Driver - Adrenalin 20.2.1


I hope someone out there can help me with this issue before I pull my hair out of my scalp. I'm not entirely computer savvy so I have no clue if there is something I'm overlooking, if my card is just faulty and I should contact AMD for a replacement, or if the problem is beyond my control - where I will have to get some form of refund so I can buy a better card for my purposes.


I love the Monster Hunter series and want to be able to play it for extended amounts of time, and this issue is a gigantic roadblock to both my experience with the game and my liking of AMD.


Thank you to whoever provides any insight/advice/concern/help towards my situation.