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RX5700 monitor disconnect / black screen / reconnect

Question asked by kavboy on Feb 17, 2020
Latest reply on Jul 27, 2020 by fildan

I recently build a new PC with an Powercolor Radeon RX 5700 XT Red Devil 8GB GDDR6.

Connected are two Monitors with DisplayPort and I only have problems. They frequently disconnect with black screens and then a reconnect or when only one is running it get´s disconnected with an audible Windows sound and then comes back with centered mouse.

 

Interesting is, that I can play Tomb Raider on an also connected Sony TV via HDMI in Steam Big Picture mode without any problems.

 

I already tried to reinstall drivers (Version: 19.50.15.01) with DDU and have only the driver installed without Adrenaline.

 

I hope someone can help me solve this issue.

 

My Components are:

Mainboard:

- Asus ROG Strix X570-I Gaming

Ram:

- Corsair Vengeance LPX 32GB DDR4-3200 Kit DDR4-3200 CL16

CPU:

- AMD Ryzen 5 3600

Graphic:

- Powercolor Radeon RX 5700 XT Red Devil 8GB GDDR6

PSU:

- Seasonic FOCUS SGX 650W

Monitor:

2x EIZO EV2450-BK 60,94 cm (24") Display via DisplayPort

1x Sony TV via HDMI

 

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