johnhardyiv

[Solved] Complete system shutdown with 5600XT + userbenchmark.exe on 3rd graphic test

Discussion created by johnhardyiv on Feb 17, 2020
Latest reply on Mar 8, 2020 by johnhardyiv

I just got a PowerColor Red Devil Radeon RX 5600XT 6GB.

Using 20.2.1 drivers.

 

Tried to run userbenchmark.exe from userbenchmark.com, today's version, 2.9.5.0

 

When I hit the graphic performance section I saw the planes, the cubes, but on whatever the next test is the entire system shut down (?) with no error or warning.  Had to cold power it back up, and it left a 140GB temp file in c:\userbenchmark

 

I had set the drivers to 'standard' not gaming or egaming.

 

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I've had additional graphic corruption on Links 2003 and Visual Pinball using this combo which I posted earlier about.  Did not have these issues w/ my prior AMD card, an 8GB R390.

 

Corsair Obsidian Series 750D Airflow Edition, Full Tower ATX Case CC-9011078-WW
Corsair Hydro Series H115i Extreme Performance Liquid CPU Cooler Cooling CW-9060027-WW
Intel Boxed Core I7-6700K 4.00 GHz 8M Processor Cache 4 LGA 1151 BX80662I76700K
Corsair Vengeance LPX 16GB (2x8GB) DDR4 DRAM 3200MHz (PC4-25600) C16 Memory Kit - Black (CMK16GX4M2B3200C16)
Corsair Vengeance LPX 16GB (2x8GB) DDR4 DRAM 3200MHz (PC4-25600) C16 Memory Kit - Black (CMK16GX4M2B3200C16)
SAMSUNG SD590 Series S27D590P Black High glossy 27" 5ms (GTG) HDMI Widescreen LED Backlight LCD Monitor PLS Panel 300 cd/m2 DCR Mega Infinity (1000:1)
SAMSUNG SD590 Series S27D590P Black High glossy 27" 5ms (GTG) HDMI Widescreen LED Backlight LCD Monitor PLS Panel 300 cd/m2 DCR Mega Infinity (1000:1)
ASUS SABERTOOTH Z170 MARK 1 TUF LGA1151 DDR4 DisplayPort HDMI M.2 USB 3.1 Z170 Standard ATX Motherboards
Microsoft Windows 10 Pro 64 Bit Retail from MSFT
Corsair AX Series, AX860, 860 Watt (860W), Fully Modular Power Supply, 80+ Platinum Certified
Samsung 970 EVO 2TB - NVMe PCIe M.2 2280 SSD (MZ-V7E2T0BW)
Samsung 850 EVO 2 TB 2.5-Inch SATA III Internal SSD (MZ-75E2T0B/AM)
PowerColor Red Devil Radeon RX 5600 XT 6GB

 

[Update 3/4/2020] Installed a new Corsair H115i XT cooler last night, had the temps drop 30 degrees under load and no crashes in userbenchmark.  Thanks to all in the thread for the help!

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