I've replaced my RX480 XT XFX with a new RX5700 XT Red Devil.
At first i had black screens while playing "Division 2". Either at launch or while ingame.
Every other game was fine. Today it happened while playing "Control".
I am also having the same issue with VLC in fullscreen, it begins with stuttering and then crashes into a black screen.
To be sure i've tested this with another program (kmplayer) and i had the same problem.
Googling the problem i've found a sollution into it. By disabling "Radeon Enchanced Sync" the video program does not go black screen or crashing at all.
I believe this proves it's not a faulty graphic card but it is a software problem.
So now Black Screen appears only in games which sometimes i am forced to shut down my pc simply because nothing else is working (sometimes not even the reboot).
I tried different drivers versions but the problem is the same.
Although i always try to support amd (radeon 7970, rx480) since this is an issue for 5700 series several months now, i would like to ask if someone knows if this covers a refund.
Operating System: Windows 10 Pro 64-bit (10.0, Build 18363) (18362.19h1_release.190318-1202)
System Manufacturer: MSI
System Model: MS-7A78
BIOS: 1.A0 (type: UEFI)
Processor: Intel(R) Core(TM) i7-7700K CPU @ 4.20GHz (8 CPUs), ~4.2GHz
Memory: 16GB RAM
Card name: AMD Radeon RX 5700 XT Powercolor Red Devil 8GBD6
Software version: 20.1.3