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Vega 64 Black Screen and Fan rev's after prolonged usage

Question asked by sanosuke001 on Feb 16, 2020
Latest reply on Mar 10, 2020 by sanosuke001

I've had my ASUS ROG Strix Vega 64 since January 2018 and just recently (August/September 2019 maybe?) begun having issues with both of my monitors blacking out, audio seems to still be playing, but hitting caps/num locks on the keyboard eventually stop toggling the identifier light and I hard reboot the system. The fans on the GPU will also spin a few hundred RPM faster than normal occasionally which seems to coincide with a crash unless I underclock the GPU.


This used to happen on my ASUS Crosshair VI Hero & Ryzen 7 1800X system and still occurs on my new ASUS Crosshair VIII Hero & Ryzen 9 3950X system. Below are any BIOS version info I could find for both motherboards. If there's any other information that might be helpful I'd gladly help out.


I've also attached a screenshot of the performance tab in the driver when the GPU fan spins up.


ASUS Crosshair VI Hero

   BIOS Version: 6201 x64

   BIOS Date: 2018-05-29

   EC1 Version: MBEC-AM4-0310

   EC2 Version: RGE2-AM4-0106

   LED EC Version: LED-0116

   KeyBot Version: KBOT2-ROG-0122


ASUS Crosshair VIII Hero

   BIOS Version: 1201 x64

   BIOS Date: 2019-11-18

   EC Version: MBEC-X570-0218

   LED EC1 Version: AULA3-6K75-0202


ASUS ROG Strix Vega 64 (From HWiNFO64)

   Video BIO Version:

   SMU Firmware Version: 5.28.20