AnsweredAssumed Answered

ASus strix RX 5500 XT, screen goes black while installing video driver

Question asked by darkknight8398 on Feb 8, 2020

Every Time i try to install the  RX5500XT driver, the screen goes black and stays black. 

I then go into Windows safe mode and uninstall the 5500xt driver.

It then reverts  back to the windows basic driver and the screen will stay on.

I am using:

CPU - Ryzen 7 3700x

Motherboard - Asus Rog Strix X570-E Gaming

Video card - Asus Rog Strix RX5500XT-OG8-Gaming

XPG DDR4 D60G RGB 16GB 3600M


Windows 10 Home updated to version 1909

Bios has been updated to latest version

Chipset has been updated to latest version