AnsweredAssumed Answered

ASus strix RX 5500 XT, screen goes black while installing video driver

Question asked by darkknight8398 on Feb 8, 2020
Latest reply on May 22, 2020 by nelegal7

Every Time i try to install the  RX5500XT driver, the screen goes black and stays black. 

I then go into Windows safe mode and uninstall the 5500xt driver.

It then reverts  back to the windows basic driver and the screen will stay on.

I am using:

CPU - Ryzen 7 3700x

Motherboard - Asus Rog Strix X570-E Gaming

Video card - Asus Rog Strix RX5500XT-OG8-Gaming

XPG DDR4 D60G RGB 16GB 3600M


Windows 10 Home updated to version 1909

Bios has been updated to latest version

Chipset has been updated to latest version