AnsweredAssumed Answered

newly bought pc with rx 5700

Question asked by yuner4 on Feb 8, 2020
Latest reply on Feb 11, 2020 by jasonk679288

Hi everyone, first post here as I just bought a pc

From the first day that I got the pc I had 2 problems

Problem 1: when I press the power button to start the pc, the pc boots properly ( i guess ) all the peripherals ( mouse, keyboard work ) sound works fine BUT I get black signal in my monitor. So, I close my pc by holding the power butto, then open it again and everything works fine including the signal in my monitor.
Problem 2: I can play all games that i downloaded very well with no problems, except Apex. After a few second in a game it crashes and forces restart. Happens every time.
 Anyone got any idea what it is or have any similar experience?

 

CPU AMD RYZEN 5 3600 3.60GHZ 6-CORE 

2 x RAM PATRIOT PVS48G320C6 VIPER STEEL SERIES 8GB DDR4 3200MHZ

Radeon rx 5700

Outcomes