AnsweredAssumed Answered

Please help me with this 2 issues!

Question asked by duonghien90 on Feb 8, 2020
Latest reply on Feb 8, 2020 by kingfish

Please help me with this 2 issues (popup when start my PC)!
Normally when I start my PC or when I am in sleep mode, I can use the mouse to wake up my PC, but now this error requires a keyboard to work.

 

RadeonSoftware.exe - Bad Image
C:\Windows\SYSTEM32\igdrcl64.dll is either not designed to run on windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support. Error status 0x000012f.

 

RadeonSoftware.exe - Bad Image
C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\intelocl64.dll is either not designed to run on windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support. Error status 0x000012f.

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