AnsweredAssumed Answered

new RX 5700 XT, keeps crashing when gaming

Question asked by erg on Feb 6, 2020
Latest reply on Feb 7, 2020 by old_noobette

I replaced my old graphics card with the RX 5700 XT but now games are crashing on me non-stop and if anything it feels like the crashes are getting more frequent. 


I used DDU to remove old drivers, even tried a few different versions over time, nothing seems to help. The games I've played on it are Dota 2 and Apex Legends and Apex gave me the following error on most of the crashes (though not all of them):

0x887A0006 - DXGI_ERROR_DEVICE_HUNG The application's device failed due to badly formed commands sent by the application. This is an design-time issue that should be investigated and fixed.