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DirectX funcion "GetDeviceRemovedReason"

Question asked by tonimakinen on Feb 4, 2020
Latest reply on Feb 6, 2020 by prorules

Hi

 

I bought a PowerColor  5700 OC and when i play BF4 all of the times the game freeze an appear the message:

 

DirectX funcion "GetDeviceRemovedReason" failed with DXGI_ERROR_DEVICE_HUNG ("The device is hung wich is typically caused by issues in the graphics dricer or alternatively the application") GPU: "AMD Radeon 5700"

Other times the game freeze and close.

 

I already made a clean install of Adrenalin 2020 Edition 20.1.3 Recommended (WHQL) and Direcx but stiil the same.

 

Can anyone help?

 

My Config:

 

Intel 8600k - 4.6

16 GB ddr4 - 3000

SSD 500GB

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