ben-rogue

Radeon Software won't open

Discussion created by ben-rogue on Jan 23, 2020
Latest reply on Jun 22, 2020 by hardcoregames™

So I've been having a problem, among many others with Radeon Software, where it'll be running in the system tray but when I try to open it nothing happens. If I open it from the right-click on desktop I get a blank unresponsive window. Forcing it closed in task manager and reopening does not work. A system restart might make it work, but it'll stop working at a random time later on. It's not displaying any issue in Windows Reliability History either, unless I force it closed:

 

 

The program RadeonSoftware.exe version 10.1.2.1788 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
Process ID: 3f60
Start Time: 01d5d1da0d4a5bf5
Termination Time: 4294967295
Application Path: C:\Program Files\AMD\CNext\CNext\RadeonSoftware.exe
Report Id: 3b5c6afc-fdef-4ac8-80b1-3a74b3beaf8b
Faulting package full name:
Faulting package-relative application ID:
Hang type: Top level window is idle

 

I've tried rolling back to an older version, clean install, using DDU (had to for another issue anyway). Anyone have any suggestions? Running Win10 Home with a 5700 XT Pulse

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