AnsweredAssumed Answered

Computer restarts after installing AMD graphics drivers

Question asked by sam.devilz19 on Jan 20, 2020
Latest reply on Jan 20, 2020 by indub

Hi Guys,


I have an Asus RX 550 AREZ Edition graphics card, which after installing detects and shows up in the OS. However, once I install the drivers my PC screen turns black and after a while the OS restarts. Post restart, screen remains active for roughly 10-20 seconds and the OS restarts again, and this goes on until the screen becomes pixelated. 


I have tried installing different versions of drivers, but still no luck. Each time after re-install, I was using DDU to uninstall the existing drivers and was deleting C:/AMD folder. 


PC Specs:

Hardware :

Enter G41 Chipset motherboard

8GB DDR3 Ram

Processor Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz, 2825 Mhz, 4 Core(s), 4 Logical Processor(s)

Enter 550W PSU

Enter Stock cooler

500 GB Seagate Barracuda HDD


BIOS Version/Date American Megatrends Inc. 080015, 12/14/2018

OS Microsoft Windows 7 Ultimate


Any update will highly be appreciated. Thanks.