AnsweredAssumed Answered

5700XT error when press ALT + TAB

Question asked by pmonteiro on Jan 15, 2020
Latest reply on Jan 16, 2020 by samanny

Hi guys,


I purshased a RX5700XT PULSE a few days and i have one problem. 

When i'm playing, if i press ALT + TAB, what i've got is a black screen. 

So solve the black screen i should all the time reboot windows  


The screen loses the signal. Everything continues working, example: voice calls, music playing, etc


I tried this drivers and the problem is always occuring:

- Adrenalin 2020 Edition 20.1.1

- Adrenalin 2020 Edition 19.12.2


I tried a clean windows install, i tried install it in another computer but the problem is the same. 

I haven't OCs in GPU or CPU. Everything is stock!


My specs are:

Intel 8700K


Corsair Vengeance Pro RGB 8Gb x 2 3200mhz


OCZ Agility 3 120Gb

WD Caviar Blue 500Gb SATA

SB X-Fi Titanium Fatal1ty

Corsair HX1000w 

Benq 144Hz XL2430T

I'm using Win 10 Pro


I'm using Displayport for 144Hz with my Benq screen. With HDMI cable this happens too (60Hz - max of my screen with HDMI)


I google this and i saw a lot of people with this problem. 

What should i do? 


I'm portuguese, and believe in me, the stores are advising to don't purshase this graphic cards. I'm thinking to sale this GPU and come back to the green side! 


I don't understand how do you put this in market with all this problems! 

Do you have a quality team? 


I'm a software developer, and if i put in production a product with errors, i'll pay for it!!!


Thanks in advance!