AnsweredAssumed Answered

5700XT freezes the whole screen

Question asked by thanrek on Jan 12, 2020
Latest reply on May 10, 2020 by samde

Switched to AMD with my new computer, I've had it for 3weeks and I already have problems with it.

 

Whenever I try to go full-screen on a media playing my display freezes, I can move the mouse and still hear sounds but I can't do anything, alt-tabbing or anything, I have to hard-reboot my PC. Sometimes after a few seconds the freeze even evolves into a full black screen and nothing is displayed anymore. Sometimes all of this also happens when I'm playing games. I have to manually stop and restart my computer at least one time a day because of this, which can't be good for the machine.

 

Is there a fix? I'm on 19.50.11.05 but it even did that on the previous version.

 

I heard a lot of other people seem to have issue with this card, I'm really dissapointed so far.

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