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How can I contact Customer Support with a warranty question?

Question asked by killian6pk on Jan 12, 2020
Latest reply on Jan 13, 2020 by cosmicdance

I bought an R7 2700X that came with a Wraith Prism cooler.  When trying to install the cooler it was very hard to get it to lock onto the motherboard.  After several try's I decided to take the cooler off and see if I was doing something wrong.  The thermal paste was so sticky that it pulled the R7 out of the socket with the locking lever in the down position.   This bent some pins.  Can this be repaired by AMD and if so how do I contact Customer Support?  I have been trying for over an hour to find out how to contact them with no luck.  I believe this should be a warranty claim sense the cooler did not work properly and the chip was able to come out of the socket even with the locking lever in the down and locked position.

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