janzaldua

AMD Support wont let me obtain my rewards

Discussion created by janzaldua on Jan 12, 2020
Latest reply on Jan 13, 2020 by hardcoregames™

I purchased an AMD Radeon RX 580, which I have installed on my mac mini as an eGPU. I sent screenshots of my purchase receipt from amazon. I send screenshots of my mac detecting the RX 580 as an eGPU. I even sent a picture of it installed inside my Sonnet eGFX Breakaway Box. They responded with this:

 

"Unfortunately our PVT program is only compatible with Windows at this time. In order to redeem your coupon code you need to be on a true Windows operating system (VMs are not supported). We apologize for the inconvenience."

 

Really? So essentially, people who use these cards outside of Windows, aren't allowed to claim the promotion they are owed? I have to literally buy a windows pc, install the card, claim my rewards, the return the pc? Actually ridiculous.

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