ryan_ashley

Ryzen 5 3600 and RX 580 Black Screen

Discussion created by ryan_ashley on Jan 10, 2020

So while playing games like GTA 5 or Heroes & Generals I will randomly get a game freeze followed by a black screen  that will either crash the game or the entire computer then it will restart on its own. With GTA 5 the game usually just crashes to desktop but the entire computer crash usually happen with H&G. I originally had a Power Color RX 580 Red Devil but I switched it out with a Sapphire Nitro RX 580 and the issue still persists. I've made sure windows and my graphics drivers are up to date. I've even uninstalled and reinstalled the graphics drivers to no avail. I'm really lost and the entire system is brand new. Any help or ideas would be greatly appreciated!

My Specs:

OS: Windows 10 Pro

CPU: Ryzen 5 3600

GPU: RX 580

RAM: Team T Force 16gb DDR4 3000Mhz

MOBO: ASRock B450 Pro 4

PSU: Thermaltake 650w Bronze

Monitor: HP S1931a

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