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melsantos
Adept I

RX 5700 XT crashing all the time

My PC specs are:

Gigabyte rx 5700 OC 8G

Ryzen 2700x 

16GB Ram 3200Mhz

500 GB Samsung SSD

2 TB HDD 

Windows 10 Pro

Seasonic Focus Plus Platinum 750 Watts

MSI b450 Gaming Pro Carbon Mobo

I just updated my card to an rx 5700 xt (previously sapphire rx 570 nitro). The PC used to run all games and everything without a hitch but now that I am using the rx5700xt, it crashes every 5 to 10 minutes. I have not OCed nor Undervolted the card in any way. If anyone can help me it will be really appreciated. I am really close to returning the Card and exchanging it with another and i really do love AMD.

Please guys.

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1 Solution
Matt_AMD
Community Manager

Please use this existing thread to provide your feedback and check for status updates. 

https://community.amd.com/thread/243837 

View solution in original post

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4 Replies
melsantos
Adept I

Just want to correct that is RX 5700 Xt from gigabyte. also using latest driver 19.12.3

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Clean install back to 19.12.1, and wait to see what the next new driver fixes.

Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3600c16dgtzn kit, Aorus gen4 1tb, Nitro+RX6900XT, RM850, Win.10 Pro., LC27G55T..

This did improve performance, thanks!

Matt_AMD
Community Manager

Please use this existing thread to provide your feedback and check for status updates. 

https://community.amd.com/thread/243837 

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