AnsweredAssumed Answered

Getting permanent black screen as I am trying to install the amd gpu driver

Question asked by whybrocomeon on Jan 7, 2020

I recently got a new pc with the new XFX 5700 gpu and I was trying to install the amd gpu driver - but as i am trying to install the drivers my pc screen goes black permanently, at about 70% of the installation process. then i have to do a hard shutdown and boot into safe mode to use ddu to remove the driver. What can I try? How can i Check which part of my pc is the problem

 

My Specs:

-Ryzen 5 3600 CPU

-8GB XFX RX 5700 XL DD ULTRA

-16GB RAM at 3200MHz

-530W PSU

-240GB SSD

-1TB HDD

 

I have the newest version of Windows 10 Enterprise

Outcomes