AnsweredAssumed Answered

RE Engine games Freezing

Question asked by raullink on Jan 4, 2020

Every RE Engine game started to Freeze every 10 seconds.


The GPU use goes to 0% constantly (every 10 seconds) making the game freeze, but audio and all other O.S. operations runs normaly, just the game image freeze. The game running on LOWEST (720p) or HIGHEST (4k) settings this happen, just like the attached image. In main menu, pause screen, settings screen, loading screen, in game... Every 10s freeze.


This started to happen after upgrading the driver 19.12.1 to 19.12.3. I upgraded using DDU, and tried to roll back too.


I installed 19.12.1 more than 10 times using DDU on saffety mode and roll back to previosly Windows restore point. The problem do not solve. I'm now using 19.12.2 and the problema persists.


This problem happens ONLY with RE Engine games (Resident Evil 7, Resident Evil 2 Remake and Devil May Cry V).


I tried to run MAXED OUT (on 4k) for about 30 min:

Ryse of Rome

The Witcher III

Resident Evil 5

Grand Theft Auto V

Blair Witch


Wolfenstein II: The New Colossus


No problem. Running great with high performance and no freeze or glitchs.

Sapphire Pulse 5700 XT

My Specs:


i7 6700k (stock)

24GB RAM DDR4 2667mhz

Asus B250M-PLUS/BR


What can I do? Call RMA?