eastcoastshepard

Losing video signal and PC freezing when not playing games

Discussion created by eastcoastshepard on Jan 2, 2020
Latest reply on Jan 3, 2020 by hontaras

As the title states, my new build loses video signal somewhat often when Im not playing any games. I could be listening to Spotify and if I go to open another application, I would lose any video signal and would lose use of my power button, making me have to hard reset my PC. I also have an issue with my PC freezing for several seconds, then cutting back in to run extremely slow, also making me lose the use of my power button. I've had these issues since I built the PC and I've tried using only one stick of ram, replacing the PSU (mostly due to another unrelated issue), updating bios, and uninstalling and reinstalling drivers multiple times. At this point I'm wondering if it's a drivers issue, or worse a motherboard or GPU problem.

 

Full parts list: 
GPU: RX 5700
CPU: Ryzen 2600x
Mobo: MSI B450 Tomahawk Max
Ram: Corsair Vengeance RGB 8GBx2
PSU: EVGA BQ 650W

Outcomes