AnsweredAssumed Answered

RX 5700XT Rocket League - CTR

Question asked by ocroc on Jan 1, 2020

Hello AMD,

 

Describe your system:

  • AMD Graphics Card
    • XFX Radeon RX 5700 XT THICC II Ultra 8G

  • Desktop or Laptop System
    • Desktop
  • Operating System
    • W10 64 1903
  • Driver version installed
    • Radeon 19.12.3
  • Display Devices
    • 24" LG 24GM79G 144Hz Freesync on
  • Motherboard + Bios Revision
    • MSI Tomahawk B450
  • CPU/APU
    • AMD RYZEN 5 2600
  • Power Supply Unit  Make, Model & Wattage
    • EVGA 650 GQ
  • RAM
    • 16gb

 

Describe your issue:

Since upgrade to version of drivers 19.2.3, Rocket League sometimes freeze whole PC and i have to restart it manually (no BSOD). After the restart, Radeon software don't start automatically and there are these messages in Event Viewer

Application:

 

Faulting application name: Radeonsoftware.exe, version: 10.1.2.1788, time stamp: 0x5df7cf62
Faulting module name: Radeonsoftware.exe, version: 10.1.2.1788, time stamp: 0x5df7cf62
Exception code: 0xc0000005
Fault offset: 0x00000000004037e7
Faulting process id: 0x2da0
Faulting application start time: 0x01d5c0ddb536c86d
Faulting application path: C:\Program Files\AMD\CNext\CNext\Radeonsoftware.exe
Faulting module path: C:\Program Files\AMD\CNext\CNext\Radeonsoftware.exe
Report Id: 27880ce3-5191-45b0-acc8-abc63f2cdc90
Faulting package full name:
Faulting package-relative application ID:

 

System:

- <System>
  <Provider Name="Microsoft-Windows-DriverFrameworks-UserMode" Guid="{2e35aaeb-857f-4beb-a418-2e6c0e54d988}" />
  <EventID>10110</EventID>
  <Version>1</Version>
  <Level>1</Level>
  <Task>64</Task>
  <Opcode>0</Opcode>
  <Keywords>0x2000000000000000</Keywords>
  <TimeCreated SystemTime="2020-01-01T19:57:05.353791800Z" />
  <EventRecordID>16172</EventRecordID>
  <Correlation />
  <Execution ProcessID="896" ThreadID="620" />
  <Channel>System</Channel>
  <Computer>DESKTOP-7NLTM73</Computer>
  <Security UserID="S-1-5-18" />
  </System>
- <UserData>
  <LifetimeId>{53da25c0-452d-41b6-80db-3db8a8b8210c}</LifetimeId>
  <Problem>3</Problem>
  <DetectedBy>2</DetectedBy>
  <ActiveOperation>0</ActiveOperation>
  <ExitCode>259</ExitCode>
  <Message>0</Message>
  <Status>4294967295</Status>
  </UMDFHostProblem>
  </UserData>
  </Event>
- <System>
  <Provider Name="Microsoft-Windows-DriverFrameworks-UserMode" Guid="{2e35aaeb-857f-4beb-a418-2e6c0e54d988}" />
  <EventID>10111</EventID>
  <Version>1</Version>
  <Level>1</Level>
  <Task>64</Task>
  <Opcode>0</Opcode>
  <Keywords>0x2000000000000000</Keywords>
  <TimeCreated SystemTime="2020-01-01T19:57:05.355532500Z" />
  <EventRecordID>16173</EventRecordID>
  <Correlation />
  <Execution ProcessID="896" ThreadID="620" />
  <Channel>System</Channel>
  <Computer>DESKTOP-7NLTM73</Computer>
  <Security UserID="S-1-5-18" />
  </System>
- <UserData>
  <LifetimeId>{53da25c0-452d-41b6-80db-3db8a8b8210c}</LifetimeId>
  <FriendlyName>HID-compliant headset</FriendlyName>
  <Location>(unknown)</Location>
  <InstanceId>HID\VID_0951&PID_16A4&MI_03&COL02\8&2DFA5F00&0&0001</InstanceId>
  <RestartCount>5</RestartCount>
  </UmdfDeviceOffline>
  </UserData>
  </Event>
Process C:\Windows\System32\DriverStore\FileRepository\u0349841.inf_amd64_01bbb629805d901e\B349895\atieclxx.exe (process ID:2336) reset policy scheme from {8c5e7fda-e8bf-4a96-9a85-a6e23a8c635c} to {8c5e7fda-e8bf-4a96-9a85-a6e23a8c635c}

 

SFC ok,

Installed after DDU

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