dbonal1701

RX 5700 crashing I don't know what to do...

Discussion created by dbonal1701 on Dec 30, 2019
Latest reply on Dec 30, 2019 by old_newbie

So in October of this year I bought the RX 5700 (XFX Blower model) at Best Buy because It was on sale, and I traded it for a Msi GTX 1660 ti. when I got it was running perfectly fine siege, apex and cs-go but in November I bought Modern Warefare as it was on sale and that's when the issues started to occur... i was playing the campaign one night and i was towards finishing it and all of a sudden the screen went dark. everything else was still running the case fans, the RGB etc. and I reset the PC and was running fine the next day I played multiplayer and it was fine for a while until it started having the same issues again and the monitor screen went dark. fast forward to today since a couple of weeks after that happened i have increased the fan speed and i still keep getting the same issues as before. The problem never occurred in siege but  now as so as I load into rainbow six siege It makes a noise and sometimes it lets me play or it crashes and takes me to the loading screen as well as everything else on chrome or playing MW it goes into a dark screen. I don't know what I should do as this is really affecting me as this is my first ever PC build and I have invested a lot into this computer and I don't know if its a software or graphics card issue. here are my specs. 

 

Motherboard: X470 AORUS ULTRA GAMING 

Cpu: AMD Ryzen 5 3600 6-Core, 12-Thread Unlocked Desktop Processor with Wraith Stealth Cooler

Ram: corsair vengeance rgb pro 16gb 3000mhz

graphics card:  Radeon RX 5700 8GB GDDR6 3xDP HDMI 

Psu: CORSAIR - CX-M Series 650W ATX12V 2.4/EPS12V 2.92 80 Plus Bronze Modular Power Supply

Storage:Intel 660p Series M.2 2280 1TB PCIe NVMe 3.0 x4 3D2, QLC Internal Solid State Drive (SSD) 

 

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