benmusic

Rx 5700 black screen issue

Discussion created by benmusic on Dec 22, 2019
Latest reply on Dec 31, 2019 by theedoek07

Hello all. I built a new computer and installed an RX 5700 but have been having issues with it. When playing certain games, the signal to the monitor will be lost and I have to restart the computer; the sound continues in the background. It only happens in certain games: The Golf Club, Metro Exodus. In other games, everything works perfectly.

 

I know that others have had similar issues however it seems as if there have been no reports of it recently. I have updated drivers, it was a fresh install of Windows etc. It doesn't seem that it is due to the GPU overheating as it is running absolutely fine until I get the black screen/no signal.

 

If anybody has any suggestions, I would be most grateful.

 

Windows 10 64-bit

Ryzen 7 2700X

MSI B450 Tomahawk MB

ADATA XPG SX8200 1TB M.2 SSD

Team Group Nighthawk - 32GB RAM

Sapphire Radeon RX5700

Corsair CX750W PSU

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