AnsweredAssumed Answered

Rx 5700 black screen issue

Question asked by benmusic on Dec 22, 2019
Latest reply on Jan 31, 2020 by amdmatt

Hello all. I built a new computer and installed an RX 5700 but have been having issues with it. When playing certain games, the signal to the monitor will be lost and I have to restart the computer; the sound continues in the background. It only happens in certain games: The Golf Club, Metro Exodus. In other games, everything works perfectly.


I know that others have had similar issues however it seems as if there have been no reports of it recently. I have updated drivers, it was a fresh install of Windows etc. It doesn't seem that it is due to the GPU overheating as it is running absolutely fine until I get the black screen/no signal.


If anybody has any suggestions, I would be most grateful.


Windows 10 64-bit

Ryzen 7 2700X

MSI B450 Tomahawk MB


Team Group Nighthawk - 32GB RAM

Sapphire Radeon RX5700

Corsair CX750W PSU