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STOREMI troubleshhoting\uninstall after unsuccessful tier install

Question asked by marvinfs on Dec 22, 2019
Latest reply on Dec 23, 2019 by marvinfs

Dear colleagues,

 

I just installed storeMI which went terribly wrong, I need to recover HDD with 8TB of data on it.

So I have 3 ssd drives and 1 HDD 8TB

1. system drive 500gb

2. ssd swap drive (for temp folders and pagefile) 500gb

3. free SSD drive (empty) 500gb

4. HGST 8TB drive

 

Enabled tier in storemi with empty ssd and hdd as slow.

Immediately after that it disabled both drives and and did nothing - all drives remains disabled and I can't access it anymore... How to recover HDD in such case? Reboot did nothing, do I need to uninstall storemi somehow?

 

HDD drive is fully encrypted with bitlocker (for some reason I neglected that fact before enabling the tier)

Window 10 1909 x64

 

Please help! 

 

Drive controller info from storeMI


Controller Driver: Standard NVM Express Controller
Controller Vendor: Samsung
Controller HWID: PCI\VEN_144D&DEV_A808&SUBSYS_A801144D&REV_00\4&197CFDBF&0&0009
Controller Type: NVMe
Controller Bus: 1

Drive Name: Samsung SSD 970 EVO Plus 500GB
Drive Serial: 0025_3858_91B4_192D.
Drive ID: \\.\PHYSICALDRIVE2
Drive HWID: SCSI\DISK&VEN_NVME&PROD_SAMSUNG_SSD_970\5&2A45AD3F&0&000000
Interface: SCSI
Location: Host 2 : Bus 0 : Target 0 : LUN 0
Capacity: 466 GiB


Vol Name: Volume
Vol Mount: C:\
Vol ID: \\?\Volume{5d68da0f-bb52-4090-a657-eef58323a158}
Bus Type: NVMe
Capacity: 465 GiB


Controller Driver: Standard NVM Express Controller
Controller Vendor: Samsung
Controller HWID: PCI\VEN_144D&DEV_A808&SUBSYS_A801144D&REV_00\6&388E5A87&0&0000000A
Controller Type: NVMe
Controller Bus: 4

Drive Name: Samsung SSD 970 EVO Plus 500GB
Drive Serial: 0025_3852_9150_52C6.
Drive ID: \\.\PHYSICALDRIVE0
Drive HWID: SCSI\DISK&VEN_NVME&PROD_SAMSUNG_SSD_970\7&D1D8805&0&000000
Interface: SCSI
Location: Host 0 : Bus 0 : Target 0 : LUN 0
Capacity: 466 GiB

 

Controller Driver: Standard NVM Express Controller
Controller Vendor: Samsung
Controller HWID: PCI\VEN_144D&DEV_A808&SUBSYS_A801144D&REV_00\6&9F6A9B6&0&0008000A
Controller Type: NVMe
Controller Bus: 5

Drive Name: Samsung SSD 970 EVO Plus 500GB
Drive Serial: 0025_3855_91B1_D464.
Drive ID: \\.\PHYSICALDRIVE1
Drive HWID: SCSI\DISK&VEN_NVME&PROD_SAMSUNG_SSD_970\7&3A7EC59C&0&000000
Interface: SCSI
Location: Host 1 : Bus 0 : Target 0 : LUN 0
Capacity: 466 GiB


Vol Name: swap_ssd
Vol Mount: E:\
Vol ID: \\?\Volume{ef9a5160-1910-445e-9533-ffa3db5c8a84}
Bus Type: NVMe
Capacity: 466 GiB


Controller Driver: AMD Virtualized AHCI Controller for StoreMI DEV_7901
Controller Vendor: AMD
Controller HWID: PCI\VEN_1022&DEV_7901&SUBSYS_79011022&REV_51\6&247227CD&0&0048000A
Controller Type: AHCI
Controller Bus: 10


Controller Driver: AMD Virtualized AHCI Controller for StoreMI DEV_7901
Controller Vendor: AMD
Controller HWID: PCI\VEN_1022&DEV_7901&SUBSYS_79011022&REV_51\6&E2C86E&0&0050000A
Controller Type: AHCI
Controller Bus: 11

Drive Name: HGST HUH721008ALE604
Drive Serial: 7SJJH2XW
Drive ID: \\.\PHYSICALDRIVE3
Drive HWID: SCSI\DISK&VEN_HGST&PROD_HUH721008ALE604\7&39DAB3CF&0&010000
Interface: SCSI
Location: Host 4 : Bus 1 : Target 0 : LUN 0
Capacity: 7.28 TiB


Drive Name: AMD VDRIVE02
Drive Serial: 7F000002
Drive ID: \\.\PHYSICALDRIVE4
Drive HWID: SCSI\DISK&VEN_AMD&PROD_VDRIVE02\7&39DAB3CF&0&000100
Interface: SCSI
Location: Host 4 : Bus 0 : Target 1 : LUN 0
Capacity: 208 GiB


Drive Name: AMD T00 StoreMI
Drive Serial: 7f0e3c5b
Drive ID: \\.\PHYSICALDRIVE5
Drive HWID: SCSI\DISK&VEN_AMD&PROD_T00_STOREMI\7&39DAB3CF&0&010100
Interface: SCSI
Location: Host 4 : Bus 1 : Target 1 : LUN 0
Capacity: 7.53 TiB

 

Controller Driver: AMD Virtualized AHCI Controller for StoreMI DEV_7901
Controller Vendor: AMD
Controller HWID: PCI\VEN_1022&DEV_7901&SUBSYS_B0021458&REV_51\4&3298272D&0&0042
Controller Type: AHCI
Controller Bus: 15


Controller Driver: AMD Virtualized AHCI Controller for StoreMI DEV_7901
Controller Vendor: AMD
Controller HWID: PCI\VEN_1022&DEV_7901&SUBSYS_B0021458&REV_51\4&9B70DCB&0&0043
Controller Type: AHCI
Controller Bus: 16

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