Error 1603 while installing 19.12.3

Discussion created by vudinhsy0 on Dec 21, 2019
Latest reply on Apr 5, 2020 by stvoider

i have downloaded the 19.12.3 from the amd website, but to the installing step, i choose Factory Reset and then continue, at the final of  the installation, it shows that i have "something" encountered and the installation has been failed. i tried and tried everything that the Technicall Supporter advices, but nothing changes, i've tried to install the older driver like 19.11.3 but still the 1603 error. 

i mailed technical suppport but still no answer by now.

does anyone have the same problem? does someone know the solution, please help me!


Thank you so much