AnsweredAssumed Answered

Black screen and PC need hard reset to fix it.

Question asked by gnapo on Dec 19, 2019
Latest reply on Jan 19, 2020 by gnapo

When viewing fullscreen video at Netflix on Google Chrome browser. After some minutes screen goes black, no sound output too. Using default HDMI output for sound. Olny with hard reset the PC is usuable again.

GPU: Radeon R9 380

Reinstalling Windows the problem continues.